Crochet Terms of Use

Effective date: 28 September 2026

1. The agreement

These terms are a contract between you and Zyveroq OÜ, Estonia ("we", "us"), about the Crochet iOS app and this website (together, the "Service"). By installing or using the app you accept them. If you do not agree, do not use the app. Our Privacy Policy explains how we handle information and forms part of these terms.

2. What Crochet is

Crochet is a companion for crochet and knitting. It contains a catalog of patterns and video lessons we publish, an assistant you can chat with, a tool that reads a pattern PDF you upload and turns it into step-by-step instructions, and a tool that designs a new pattern from a description or a photo. The assistant and both tools are powered by artificial intelligence models from a third-party provider, which matters for section 6.

The app changes over time. We may add, alter or remove features, and we may set limits on how often free features can be used.

3. Who may use the app

You must be at least 13 years old, or the age at which you can consent to a digital service where you live if that is higher, to use the app. If you are under 18, a parent or guardian must agree to these terms on your behalf and must approve any purchase. You may not use the app if the laws of your country forbid it, or if you have been barred from it before.

4. Your account

The app creates an anonymous account on our server the first time you open it, tied to your device. There is no password. Anyone with access to your unlocked phone can use the app as you, so protect your device. The account does not move to a new device; your subscription does, because Apple manages it.

You can delete the account at any time from Settings. Deleting it erases your chats, uploaded patterns, generated designs and progress. This cannot be undone, and it does not cancel a subscription, which you manage through Apple.

5. Subscriptions, free trial and payment

Some features need a Crochet Premium subscription. The app offers a weekly plan and a yearly plan. Prices are shown in the app before you buy and may differ by country.

• Billing. Apple charges your App Store account when you confirm the purchase. Subscriptions renew automatically at the end of each period at the price shown, unless you cancel at least 24 hours before the period ends.
• Free trial. The weekly plan may include a free trial of a few days. When the trial ends your Apple account is charged for the first period unless you cancelled at least 24 hours earlier. A trial is available once per Apple account.
• Cancelling. Cancel in iPhone Settings under your Apple account, then Subscriptions. Deleting the app or the Crochet account does not cancel a subscription. After cancelling you keep premium access until the paid period ends.
• Refunds. Payments go through Apple, so refunds are decided by Apple under its own rules. Request one at reportaproblem.apple.com. We cannot issue refunds ourselves.
• Price changes. If a renewal price rises, Apple tells you first and, where the law requires, asks you to agree before charging the new price.
• Free tier. Without a subscription you can use the AI features a limited number of times per day. The limit is shown in the app and may change.
• Restoring. If premium features are locked on a device where you have paid, use Restore purchases in the app.

6. AI-generated content

The assistant's answers, the instructions produced from your PDF, and the patterns and pictures the design tool creates are generated by a machine. They are a starting point, not a guarantee.

• Stitch counts, gauge, yardage, sizing and the order of steps can be wrong, even when they look right. Check them against the source pattern or a swatch before committing time and materials.
• The assistant is not a substitute for professional advice on anything outside crafting.
• Results for the same request will vary between runs.
• We may decline to process a request that breaks our provider's content rules, and the app will tell you when that happens.

Subject to these terms and to any rights of third parties, you may use the patterns and pictures the app generates for you for your own crafting, including items you sell. We do not claim ownership of those outputs. Because other users can receive similar or identical results from similar requests, we cannot promise that an output is unique to you or that you can stop others from using something alike.

7. Your content

"Your content" means the photos, PDF patterns, messages, descriptions, links, ratings and other material you put into the app. You keep whatever rights you have in it. You give us a worldwide, non-exclusive, royalty-free licence to store, copy, transmit, display and process your content, and to pass it to our service providers, solely to run the Service for you and keep it safe. That licence ends when you delete the content or the account, except for copies that remain in backups for a short time and for what we must keep under law.

You are responsible for your content. In particular:

• Patterns you upload must be yours to use. Uploading a purchased or downloaded pattern for your own reference is normally allowed; uploading one you obtained unlawfully, or distributing the instructions the app produces from someone else's pattern, is not. The app is a personal tool, not a way to copy or republish designers' work.
• Photos must not show other people without their permission, and must not contain anything unlawful.
• Messages and descriptions must not contain other people's personal data, threats, or anything that violates our provider's content rules.

We do not monitor your content routinely, but we may review, restrict or remove it if we believe it breaks these terms or the law.

8. Acceptable use

You agree not to:

• reverse engineer, decompile or tamper with the app, or interfere with the checks that prove a request comes from a genuine copy of it;
• use scripts, bots or multiple accounts to get around free-tier limits or rate limits;
• extract, scrape or bulk-download our catalog, lessons, glossary or the output of the AI tools;
• use the AI features to generate material that is unlawful, hateful, sexual, violent or intended to harass anyone, or to attempt to obtain the underlying models' instructions;
• resell, rent or sublicense the Service or present it as your own;
• upload malware or anything designed to disrupt the Service or other users.

We may suspend or terminate access for breaches of this section without prior notice.

9. Our content and intellectual property

The app, its design, code, name and logo, and the patterns, tutorials, videos, glossary entries and other material we publish inside it are owned by us or our licensors and are protected by copyright and other laws. We grant you a personal, non-transferable, revocable licence to use them within the app for your own non-commercial learning and crafting. Making and selling finished items you crochet or knit by following one of our patterns is fine; copying, republishing, selling or distributing the patterns, videos or text themselves is not.

If you believe material in the app infringes your copyright, email support@swiftnest.online with a description of the work, where it appears in the app, and your contact details, and we will look into it.

10. Third-party services and links

The app relies on Apple for purchases and speech recognition, and on other providers named in the Privacy Policy for AI processing, analytics and hosting. Their services are governed by their own terms. When you paste a web link into the design tool or open a link from the app, the destination is not under our control and we are not responsible for it.

11. No warranty

The Service is provided as it is and as it is available. To the fullest extent the law allows, we make no promises that it will be uninterrupted, error-free or secure, that AI output will be accurate or fit for any purpose, or that the app will meet your needs. You use the app, and rely on anything it produces, at your own risk. Where the law gives you warranties that cannot be excluded, those warranties apply and nothing here limits them.

12. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential loss, for lost profits, lost data or wasted materials, or for damage caused by relying on AI output, arising from your use of the Service. Our total liability to you for all claims together is limited to the amount you paid us for the Service in the twelve months before the claim arose, or, if you paid nothing, to fifty euros. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under the law that applies to you. If you are a consumer in the European Union or the United Kingdom, the mandatory consumer protections of your country of residence remain in force.

13. Your responsibility to us

If a third party brings a claim against us because of content you uploaded or because you used the Service in breach of these terms, you agree to cover the costs, losses and reasonable legal fees we incur as a result, and to cooperate with us in handling the claim.

14. Ending the agreement

You can stop using the app at any time and delete your account from Settings. We may suspend or end your access if you breach these terms, if the law requires it, or if we discontinue the Service; in the last case we will give reasonable notice where we can. Ending the agreement does not entitle you to a refund for a period already paid, except as Apple's rules or the law provide. Sections 6, 7, 9, 11, 12, 13 and 16 survive termination.

15. Terms required by Apple

These terms are between you and us, not Apple. Apple is not responsible for the app or its content and has no obligation to maintain or support it. Your licence is limited to a non-transferable right to use the app on Apple devices you own or control, as the App Store rules permit, and may also be used by other accounts in your Family Sharing group where the app allows it. If the app fails to meet any warranty that applies, you may tell Apple and Apple will refund the purchase price; Apple has no other warranty obligation. We, not Apple, handle any claim relating to the app, including product liability, legal compliance and consumer protection claims, and any claim that the app infringes someone's intellectual property. You confirm that you are not in a country under a United States government embargo or listed as a prohibited party. You must also follow any third-party terms that apply when you use the app. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

16. Governing law and disputes

These terms are governed by the laws of Estonia. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring claims in its courts. Before going to court, write to us; most problems can be sorted out by email within a few weeks. European consumers may also use the European Commission's online dispute resolution platform.

17. Changes to these terms

We may update these terms when the app or the law changes. The current version is always at this page with its effective date. For changes that matter to you we will tell you inside the app before they take effect; continuing to use the app after that date means you accept the new terms. If you do not, stop using the app and cancel any subscription.

18. Contact

Zyveroq OÜ
Registry code 17521269
Narva mnt 5, 10117 Tallinn
Estonia
support@swiftnest.online